Terms & Conditions

VSTore.me is an online marketplace operated by a team of music enthusiasts, software developers, and audio technicians. We specialise in providing curated VST plugins, virtual instruments, audio effects, digital audio workstation (DAW) software, sample libraries, and music production tools to producers, artists, and audio professionals worldwide.

To keep things clear, here is how we use certain terms throughout these Terms and Conditions:

By using this website and making a purchase, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian. You also confirm that you have the legal authority to enter into a binding agreement and that all information you provide is accurate and truthful.

We take care to describe every product accurately, including compatibility information, system requirements, and feature details. However, we cannot guarantee that all descriptions are entirely free of error. If you notice any inaccuracy, please contact us before completing a purchase so we can clarify.

All products listed on VSTore.me are digital goods delivered electronically — either as downloadable files, licence keys, or activation codes — depending on the product and its publisher. No physical goods are shipped. We reserve the right to update, modify, or discontinue any product from our catalogue at any time without prior notice.

All prices displayed on VSTore.me are shown in the applicable currency and are inclusive of any applicable taxes unless stated otherwise. Prices are subject to change without notice. The price confirmed at the time of checkout is the price you pay — no hidden charges.

We accept payment via secure third-party payment processors including Stripe and PayPal. Your payment details are processed directly by these providers and are never stored on our servers.

Upon successful payment, your purchased products will be delivered digitally. Delivery may take the form of an instant download link sent to your email address, a licence key or activation code accessible from your account dashboard, or instructions directing you to the publisher’s platform for download and activation.

VSTore.me offers a complimentary installation and setup service for customers who need assistance getting their purchased software running. This includes guidance on installing your VST plugin or music software, assistance with activating licences and configuring settings within your DAW, and basic troubleshooting of compatibility issues related to the purchased product.

This service is offered in good faith on a best-efforts basis. It does not extend to problems caused by third-party software conflicts, unsupported operating system versions, or hardware incompatibilities outside our control.

All software products sold through VSTore.me are subject to the licence terms set by their respective publishers and developers. When you purchase a product, you are purchasing the right to use it under those licence terms — you are not purchasing ownership of the software itself.

All website content — including text, images, product descriptions, logos, and design elements — is the intellectual property of VSTore.me or its respective owners. Unauthorised reproduction or use of any website content is strictly prohibited.

Because all products sold on VSTore.me are digital goods delivered immediately upon purchase, refunds are generally not available once a product has been downloaded or a licence key has been revealed or activated. However, we consider refund requests on a case-by-case basis where the product is materially different from its description, where the product is technically defective and the issue cannot be resolved with our support, or where the product was purchased in error and has not yet been downloaded or activated.

Creating an account on VSTore.me allows you to track your orders, access purchased products, and manage your settings. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to use VSTore.me only for lawful purposes and in a manner that does not infringe the rights of others. The following activities are strictly prohibited:

VSTore.me may contain links to external websites, developer portals, or third-party services for reference or convenience. These links are provided in good faith, but we have no control over the content or practices of those sites and accept no responsibility for them. Visiting any linked external site is done at your own discretion.

VSTore.me provides this website and its content on an “as is” and “as available” basis. While we work hard to maintain accuracy and reliability, we make no warranties — express or implied — regarding the completeness, accuracy, or fitness for a particular purpose of any product or content on this site.

To the fullest extent permitted by applicable law, VSTore.me shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or any products purchased through it. This includes loss of data, loss of revenue, or system damage resulting from software installation.

Your privacy matters to us. How we collect, use, and protect your personal data is described in full in our Privacy Policy and Cookie Policy. By using this website, you agree to the data practices outlined in those documents.

We may update these Terms and Conditions from time to time to reflect changes in our services, legal obligations, or operating practices. When we make significant changes, we will update the date at the top of this page.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of VSTore.me or from a purchase made through our store shall be subject to the jurisdiction of the relevant courts in the country from which we operate.

If you have questions about any part of these Terms and Conditions, or if you need support with a purchase or product, our team is here to help. Reach out any time and we will respond promptly.